![Android System: User Data Locked" on my father's Huawei Mate 20, he cannot access his phone anymore - Android Community Android System: User Data Locked" on my father's Huawei Mate 20, he cannot access his phone anymore - Android Community](https://storage.googleapis.com/support-forums-api/attachment/thread-37077878-772257991346749781.jpg)
Android System: User Data Locked" on my father's Huawei Mate 20, he cannot access his phone anymore - Android Community
![There are two identical account names on the lock screen after I have set the password and PIN code and reset the computer | HUAWEI Support Global There are two identical account names on the lock screen after I have set the password and PIN code and reset the computer | HUAWEI Support Global](https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAD2Py27CMBBF_8VrWs3YzjjtisQxopuKBV0jx3ZSVxBQHq0K4t_roKjLq3t0Hzc2DaHf_14Ce2XIVsyff7pFiiSbeAzv9jTL0D1NwyGebBsOgESgJOf4_HVpF25nx8_E8eBUAG7ROy9Jurrx3DkrGwCby3pOreP1zSd0W6wfqQAKFSiVLNcHO8Zzt49zKRK8SAESEABWbIhtZ8epn-eQBk3aKITSgKLKoIHCZBVpoROtDTckckkbzKDELOfIJQglRFaVtDGUur7tMfqP__9jP4XHtuX_tmD3P5Hd_UAgAQAA.jpg)
There are two identical account names on the lock screen after I have set the password and PIN code and reset the computer | HUAWEI Support Global
![Hello, m'y little sister changed her phone's pin and forgot it. When she tries to do a factory reset this is what she gets. We're a bit stuck, any help is welcome : Hello, m'y little sister changed her phone's pin and forgot it. When she tries to do a factory reset this is what she gets. We're a bit stuck, any help is welcome :](https://i.redd.it/g4jr74ptdv891.jpg)